Key Findings:

  • More than a billion packages lost or stolen in just 12 months
  • 1 in 10 people affected globally
  • Global increase of 2% compared to previous 12-month period
  • UK sees the largest increase of parcels stolen or lost compared to other countires, followed by Australia, Canada, United States and the UAE
  • Of people surveyed, 33% have had a package stolen or lost in their lifetime
  • 1 in 10 people are now reluctant to shop online because of fear of theft

A wave of doorstep parcel theft is sweeping the globe, according to the first global report on parcel theft. The Penn Elcom Global Parcel Theft Report 2022 reveals that close to one in ten people across the world said they had at least one parcel lost or stolen over a 12-month period, a staggering total of 1.009 billion packages globally, at a cost of UD$38.8 billion.

The Penn Elcom Global Parcel Theft Report 2022 provides crucial insights for:


Couriers and logistics firms

E-commerce retailers


PUDO partners and potential partners

Builders, architects and property developers

Marina owners and holiday park owners

Property and facility services managers

Online shoppers

Protect your parcels with the Penn Parcel Box 

✔ Secure and convenient

✔ Weather-resistant

✔ Contactless

✔ Front and rear access doors on every model

✔ Multiple deliveries

✔ High quality: 2-year warranty

✔ British made

✔ Precision engineering

✔ Available in 2 standard sizes

✔ Matte Black and Ivy Green finishes



Discuss your commercial needs

Penn Elcom

[email protected]

+44 1424 429 641

"We expect parcel piracy to continue to grow as global parcel deliveries increase if measures are not taken on a global scale. We are doing our best to help delivery companies and drivers, who are under extreme pressure, and to save online shoppers the headache of waiting in for parcel deliveries, rearranging missed deliveries and traipsing to parcel depots - as well as the heartache of lost and stolen parcels."
Roger Willems - Penn Elcom Chairman